A non-refundable booking retainer is required to book all services.

Canceling & Rescheduling Your Appointment Please give 24 hours notice for any cancellations or rescheduling of your appointment so another deserving client can book your spot. For immediate assistance refer to your confirmation email or text reminders. Failure to notify of a cancellation or rescheduling with 24 hours notice can result in a ban of future services. Booking deposits are non-refundable.

Cancellation Fees

If your appointment is cancelled within 24 hours notice of your appointment time you will be charged the full remaining balance (100%) that was due at the time of your scheduled appointment. This cancellation fee is on top of your non-refundable booking deposit and will not count towards your service or any future service.

Rescheduling Fees

If your appointment is rescheduled within 24 hours notice of your appointment time you will be charged the full remaining balance (100%) that was due at the time of your scheduled appointment and you will have to reschedule your appointment within 7 days of your original service date. This rescheduling fee is on top of your non-refundable booking deposit and will count towards your rescheduled service within that 7 day window. If a new service date is not booked you will forfeit your rescheduled service and the rescheduling fee.

No Call/No Show: If a No Call/No Show occurs you will be charged 100% of the full remaining balance of your service scheduled. A no call/no show will result in a ban of future services.

I’m Running Late! If you are running late please give text the salon at 833-828-9060 to notify me directly. If you are running behind longer than 10 minutes your appointment may need to be rescheduled to a later date and time and charged a $75 rescheduling fee.

Payment: All services require a non-refundable deposit at time of booking. The remaining balance for services is due at the time of appointment, and can be paid by cash, credit card or Zelle. Our policy reserves the right to require major credit cards or debit cards for scheduling of all appointments. Due to the nature of services refunds are not applicable on services rendered.

Detangling Fee: All in salon services require your hair to be prepped properly so that we can guarantee our services. If there is severe matting and excessive detangling is required during your service there will be a $75 detangling fee added to your service. If I am unable to provide detangling during your service you may need to be rescheduled to a later date and time and will be charged a $75 rescheduling fee.

Model Release: The client grants the irrevocable right and permission of the Business to photograph and/or record video during the provision of services. I consent to the use of these images and videos for marketing, promotional, and educational purposes, including but not limited to social media, website, and print materials. I understand that these materials may be used without further notification or compensation. Unless otherwise specified, it is understood that any and all photographs taken during your service may be used for advertising, display or any other professional purpose thought proper by Dallas Curl Studio and Ringlet Reina.

We Strive for Your Satisfaction : I strive to provide the highest level of service to all of my clients. If a client is not satisfied with their service, they must inform me immediately within 7 days of their service so that the issue can be addressed. Due to the nature of services refunds are not applicable on services rendered.

Personal Belongings: The salon is not responsible for any lost, broken or stolen personal belongings. Please keep valuables with you at all times.

Health and Safety: Clients who are feeling ill or have been in contact with someone who has been ill or had COVID-19 are asked to reschedule their appointment. If you are deemed ill at your appointment I reserve the right to refuse your service.

Professional Conduct: I reserve the right to refuse service to anyone who exhibits inappropriate or disrespectful behavior towards myself or anyone else within the salon.